Promotional Terms & Conditions

Terms for Current Promotions
Get $5 FREE
In order to qualify for a sign-up bonus offered by VIP, the recipient must not be an existing or a previous customer of VIP and must not have the same registered phone number with an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Try VIP’s Mobile App with 5 Minutes FREE
In order to qualify for a 5 minute free trial, the recipient must not be an existing or a previous customer of VIP and must not have the same registered phone number with an existing VIP customer.
Refer a Friend & Get $10
To qualify for a referral bonus, the referring parties and referred party's accounts must both be eligible for the bonus. The referred party must not be a current or previous VIP customer. If the referred party opens an account for $25 or more, a $10 referral bonus will be granted. If the referred party opens an account less than $25, a $5 referral bonus will be granted. Referral bonuses are only payable once the referred party has opened an account with the required qualifying amount. Referrals where both the referrer and referee live at the same address, have the same registered phone numbers or use the same credit card account are not eligible for any referral bonus. VIP reserves the right not to honor any referral bonus offer if it believes that the applicant is associated with a pre-existing account.
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VIP Mobile Club
By signing up, you agree to receive automated marketing text messages from VIP Communications on your mobile number provide. Consent is not required to purchase good or services. Up to 4 messages per month. Standard data fees and text messaging rates may apply based on your plan with your mobile provider.
Customer Satisfaction Survey
VIP Communications, Inc. 2015 Survey OFFICIAL RULES NO PURCHASE NECESSARY. VOID WHERE PROHIBITED. Open only to legal residents of the United States who are 18 years of age or older as of entry date. You will be automatically entered in the sweepstakes when you submit a completed survey via the link on a 2015 Survey communication (e-mail, alert, web page or other). One grand prize of $50 calling credit will be awarded. To enter without a purchase, send a self-addressed stamped envelope to VIP Communications, 45189 Research Pl Suite 100, Ashburn VA, 20147 and write "2015 Survey" in the subject line as well as your name, address, and phone in the email body. Limit one (1) entry per person or per e-mail account, regardless of method of entry. By submitting this survey, you agree to all Official Rules and agree to enter your name in the sweepstakes. If you do not wish to participate in the sweepstakes or do not accept the Official Rules, send an e-mail to [email protected] and write "No 2015 Survey" in the subject line.

Terms for Closed Promotions
VIP Mobile Club Giveaway
VIP Communications, Inc. VIP Mobile Club Giveaway OFFICIAL RULES NO PURCHASE NECESSARY. VOID WHERE PROHIBITED. Open only to legal residents of the United States who are 18 years of age or older as of entry date. You will be automatically entered in the giveaway when you text ‘JOINVIP’ to 55678 or opt in by clicking here. Standard data fees and text messaging rates may apply based on your plan with your mobile provider. To be eligible you must be an existing customer of VIP and be opted in on the day of 01/23/2015 customers who opt out on or before this day will be disqualified. One winner will be randomly selected to win $50 calling credit and will be announced on Facebook on 01/23/2015.
Facebook – Weekly Photo Caption
Comments/captions must remain neutral to all audiences and do not have to include mention of VIP. Voting is endless from Wednesday to Friday by liking the caption.
Facebook – VIP Fan of the Week
Entrants must be a fan of the VIP Communications Facebook page. No purchase necessary to win. Only one entry per week. Winner will receive the prize of VIP calling credit. There will be no substitutions or cash alternatives. Winner must provide their VIP account information in order to receive free calling credit with VIP. By entering the contest, entrants agree to have their name displayed on our Facebook page and/or website and used by us for any purpose, at any time, without any fee or other form of compensation. We reserve the right to disqualify users, without notice, and for any other reason. Facebook, Inc. and www.facebook.com (collectively, Facebook) are not affiliated with the Station nor this contest. This contest is in no way sponsored, endorsed, or administered by or associated with Facebook.
Facebook – Photo Caption Contest
Entrants must be a fan of the VIP Communications Facebook page. No purchase necessary to win. Only one entry per week. Winner will receive the prize of VIP calling credit. There will be no substitutions or cash alternatives. Winner must provide their VIP account information in order to receive free calling credit with VIP. By entering the contest, entrants agree to have their name displayed on our Facebook page and/or website and used by us for any purpose, at any time, without any fee or other form of compensation. We reserve the right to disqualify users, without notice, and for any other reason. All Facebook comments must remain neutral to all audiences and do not have to include mention of VIP. Facebook, Inc. and www.facebook.com (collectively, Facebook) are not affiliated with the Station nor this contest. This contest is in no way sponsored, endorsed, or administered by or associated with Facebook.
VIP Employee Holiday
Offer valid online only valid until Tuesday January 7th, 2014 at 11:59 PM EST.  Coupon can be used a maximum of 1 time per customer with a maximum total bonus amount of $20 per person.
Ethiopian Christmas
Offer valid online only valid until Tuesday January 7th, 2014 at 11:59 PM EST.  Coupon can be used a maximum of 1 time per customer with a maximum total bonus amount of $20 per person.
Happy Holidays 2013
Offer valid online only between 12/24/2013 to 12/25/2013 at 11:59 PM EST. Maximum total bonus amount of $50 per person.
Holiday Promotion – Early Access
To qualify for early access, a customer must like the VIP Communications Facebook page to see the promotional code. Offer valid online only between 12/24/2013 to 12/25/2013 at 11:59 PM EST. Maximum total bonus amount of $50 per person.
Facebook – Photo Contest
One vote per account is allowed daily. Pictures of anything derogatory are not permitted. Anyone can make multiple entries. The picture can include a caption, description and/or story.
Mobile Recharge 100% Airtime Bonus
Offer valid from Tuesday December 10th 2013 to Wednesday December 25 2013 at 4:00 PM EST
Try Mobile Recharge and get $5 FREE
You must use Mobile Recharge between 12/6/2013 and 12/20/2013 to qualify for $5 free calling credit coupon. Coupon will be emailed to qualified recipients on 12/27/2013
Eid al Adha 2013
Coupon can be used a maximum of 1 time per customer and is valid until 10/16/2014 at 11:59 PM EST. Maximum total bonus amount of $50 per person.
Burkina Faso Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Burkina Faso must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Cameroon Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Cameroon must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Ethiopia Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Ethiopia must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Ghana Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Ghana must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Ivory Coast Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Ivory Coast must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Kenya Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Kenya must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Liberia Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Liberia must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Mali Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Mali must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Morocco Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Morocco must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Nigeria Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Nigeria must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Sierra Leone Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Sierra Leone must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
South Africa Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, South Africa must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Sudan Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Sudan must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Tanzania Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Tanzania must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
Togo Double Referral
In order to qualify for the Double Referral sign-up bonus offered by VIP, Togo must be the customer’s primarily called destination. The referred customer must not be an existing or a previous customer of VIP and must not have the same registered phone number as an existing VIP customer. To receive a sign up bonus the new customer must also open their account for $10 or more. VIP reserves the right not to honor any sign-up bonus offer if it believes that the applicant is in violation of these terms.
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  • Exceptional Customer Service

With over 100,000 customers and 20+ years of experience, we understand you expect perfect call quality, great rates and exceptional live customer service, and that’s exactly what we deliver, every connection, every day - we won’t let you down!

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