"VIP is awesome! I call all my friends in Dunstable, England and Durban, South Africa on VIP to talk footie [soccer] and Georgie Bingham [World Soccer Daily] and it is by far the best international phone service I have used since moving back from those places 8 years ago"

Brian Copps, Minnesota

"My wife has made several calls to Trinidad and is greatly impressed with the call quality [with VIP], which is so good that she can now use a speaker phone, something she COULD NOT DO with our previous long-distance provider (Sprint Prepaid)"

Gary, Bay Point, California

"I am writing this letter in regards to the excellent customer service we have received from Sonya Seubert [VIP Customer Service Manager]. Sonya has been like a breath of fresh air in a world where business matters are handled in a mechanical and often impersonal way."

Judy Maid, Colorado

"Yesterday I called VIP to ask some questions prior to joining and purchasing a calling plan. The name of the young gentleman that assisted me was Dennis. I wanted to let you know what a pleasant experience it was to have him help me. He was knowledgeable, courteous and very professional. He is an asset to your organization. Please thank him again on my behalf. With employees like Dennis, I look forward to doing business with your company."

Brenda Roelfson, Salida, Colorado

"I wanted to congratulate about the service you provide. I just came back from Hong Kong and used service while I was over there. And each time it was perfect. Thank you very much."

Hilmi Baran, Seattle, Washington

"I am very pleased with your service. The voice quality is far better than any of the phone card services I have used in the past. The number of minutes I had on those phone cards mysteriously diminishes between calls, at times they dropped to zero or expires if I don't use the phone card for a couple of weeks."

Paul Addo, New Jersey

"I just wanted to thank you for an excellent service - you've made it so affordable to keep in contact with my family in South Africa and Australia."

Kevin M Levey, Tampa, Florida

"Thank YOU! It's always a pleasure to refer someone to a service that I have been COMPLETELY satisfied using for in excess of TEN years now."

Philip Carmody, Massachussets

"Just want to say thanks for such great service - the best decision I ever made was to give up my home long distance carrier and just use your services all the time."

Audrey Flynn, Tennessee

"I'm just writing to let you know about some excellent customer service I received from one of your customer service agents on Christmas Day. The agent's name was Larry (I unfortunately didn't get his last name), and he helped me get a call through to my mother in Zimbabwe. I had been trying unsuccessfully to get through to her mobile number, 'phoned in and spoke to Larry, and he took the problem on for me. Some 60 minutes or so later Larry 'phoned back and had managed to get the call through. I really appreciate all the effort he put into this, particularly on Christmas day, so if at all possible, please organize some recognition from a happy customer - "Thanks Larry" and all the best to you and your family over the holiday season."

Iain Clarke, Littleton, Colorado

Please send us you feedback:   customerservice@joinvip.com