We recognize that Customer Service is a critical part of our business. When you call
our Customer Service Center you will receive excellent service from well trained
knowledgeable representatives.
Our representatives will be able to help you with nearly all issues that you have and are
usually able to resolve any problems quickly and efficiently, to your full satisfaction. If you
ever need to speak with a supervisor, please just ask and one will call you back promptly.
Our aim is to make you happy with our service and we will do everything in our power to
achieve this goal.
By phone:
From the North America
1800-836-5004
From other countries
Call Center opening hours:
Monday - Friday
8:00AM - 11:00PM (EST)
Saturday & Sunday
8:00AM - 9:00PM (EST)
By mail:
VIP Communications
PO BOX 1517
Sterling VA 20167-8453
PO BOX 1517
Sterling VA 20167-8453

